Better Training
Our training gets your team better results
Strengthen your team, improve your service, build a better training function or simply grow your business, we have programs developed over ten years that have a proven track record of better results.
Evolving Programs
TEAMcraft
In six skill-packed modules, TEAMcraft equips your people with the skills to achieve mastery as a team - problem solving together, aligning in purpose with the goals of your organization and building great relationships based upon trust and respect.
LEADcraft
Michael Paul Stephens has 10 years experience training leaders to grow their companies through adaptation of outmoded leadership styles and thinking. If you want to create change, evolve your leadership thinking and craft a new direction for your company.
Train the Trainer
Train the trainer builds departmental trainers that will maintain your company standards with daily training. From how to write standards to grading performance and maintaining training records, Train the Trainer offers your team a solid foundation in sustainable quality.
Superior Service Training
In Superior Service training, we give your frontline people the secrets to providing your customers with better service every time, ensuring that your customer satisfaction levels rise as quickly as your profits!
Supervisory Skills - Steps to Success
The Steps to Success - Supervisory Skills program equips your supervisors with the skills they will need to take responsibility, administrate and train in their respective areas with confidence and skill. Build your middle management for a stronger team.
Provolution Wellness Program
Based upon Michael Paul Stephens 2010 wellness book “Provolution”, the Provolution Wellness course delivers a fresh and cost-effective approach to team building, stress-reduction, improved relationships and motivation.
Cultural Sensitivity in Thailand
Give your multinational team a boost in awareness, cultural sensitivity and relational development by taking them through the basics of working with different nationalities, how to manage Thai staff and how Thai staff can get to know expatriate leadership
Site Language
“The results were instrumental in transforming a very young crew to become “The Best Hotel in the World 2008, by Conde Nast “Readers Award 2008.”
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Corporate Training Catalog 2011/12